heynewplan.com

The new plan for
workplace safety.

NewPlan eliminates human error from incident investigation. AI-assisted learning reviews that include every level of your organization.

Open NewPlan → See how it works
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The old plan

Incident investigation
has a blame problem.

Traditional incident investigation looks for who made the error. Thirty years of safety science says that's the wrong question — and that asking it makes organizations less safe, not more.

The old plan
  • Find the human error
  • Assign a root cause
  • Write corrective actions for individuals
  • Track lagging indicators — TRIR, recordables
  • Safety professional investigates alone
  • Workers fear reporting
  • Nothing changes in the system
NewPlan
  • Identify the system conditions
  • Synthesize across four organizational perspectives
  • Implement system improvements
  • Track leading indicators — conditions, patterns
  • Worker, supervisor, leadership, and safety professional all contribute
  • Workers contribute knowledge without fear
  • The system actually changes
How it works

Four perspectives.
One complete picture.

Every learning review collects contributions from four organizational levels — each person sees only what's relevant to their role, and contributes what only they can know.

01
⬡
Worker
What the work actually looked like. The conditions, the pressures, the gap between the procedure and the reality.
Closest to the work
02
◎
Supervisor
The operational context. Staffing, demand, scheduling, what was known and what wasn't at the time.
Operational context
03
▲
Leadership
The organizational context. Resource decisions, goal pressures, how the work was designed at the system level.
Organizational context
04
◈
Safety Professional
Synthesizes across all contributions using the AMRL framework. AI assists the analysis. System improvements, not corrective actions.
Facilitator & synthesizer
Every voice matters

Workers hold knowledge
no one else can see.

The worker who was closest to the event knows things about the work that aren't written anywhere — the informal adaptations, the unspoken pressures, the gap between the procedure and what it actually takes to get the job done. NewPlan is built to capture that knowledge without blame.

⬡
Worker contribution
No login required · Anonymous option
Workers receive a link and fill out a form on any device. They're asked what the work normally looks like, how this day was different, and what the organization doesn't fully understand about the work. No blame. No human error finding. Their knowledge helps the system improve.
◎
Supervisor contribution
Operational context
Supervisors see the worker's account before they contribute. They describe the operational landscape — staffing, demand, scheduling pressures, what they knew and when. Their context explains the conditions, not the blame.
▲
Leadership contribution
Organizational context
Leaders see what the worker and supervisor shared before contributing. They describe the organizational decisions that shaped the conditions — resource allocation, goal pressures, how the work was designed. Accountability without blame.
◈
Safety professional synthesis
AI-assisted · AMRL framework
With all contributions in, the safety professional uses NewPlan's AI to generate a draft AMRL analysis — Anticipate, Monitor, Respond, Learn. They review, edit, and approve. The output is a System Insight for leadership and system improvements that address organizational conditions, not individual behavior.
The science behind NewPlan

Thirty years of safety science
finally in practice.

NewPlan is built at the intersection of four frameworks that agree on one thing: the old plan doesn't work. Here's the foundation.

Safety Differently
People are the solution, not the problem. Safety comes from understanding how work actually succeeds — not just how it fails. NewPlan's worker form is built entirely on this principle: workers as expert witnesses to the system, not subjects of investigation.
Safety-II
Organizations need to understand why things go right, not just analyze failure. The AMRL framework — Anticipate, Monitor, Respond, Learn — comes directly from resilience engineering's four organizational capacities. The WAI/WAD gap field captures work-as-imagined versus work-as-done.
Guided Adaptability
The safety professional's future role is to create foresight about the changing shape of risk and facilitate action before people are harmed. NewPlan's multi-participant model operationalizes this directly — safety professionals as facilitators, not investigators.
Learning Review
A learning review is not an investigation. It is a structured process for understanding what the system produced — gathering knowledge from every organizational level, without blame, to identify what needs to change. NewPlan is built around this model from the ground up.

Ready for a
new plan?

Open NewPlan and run your first learning review. No login required to explore.

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